Frequently Asked Questions
Everything you need to know about shopping with Bluebird Arts.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-7 business days, while international orders may take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email notification containing a unique tracking number and a link to the carrier's website.
Are your products ethically sourced?
Yes, Bluebird Arts is committed to sustainability. We partner with suppliers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Do you offer bulk or wholesale discounts?
We do! For inquiries regarding bulk orders for studios or retail partnerships, please reach out to our wholesale department via our contact page.