Returns & Exchanges
At Bluebird Arts, we want you to be completely satisfied with your creative supplies; if you are not happy with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our customer support team or visit our online portal with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tools, paints, or canvases are unused and in their original, sellable condition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or use your preferred tracked shipping method.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing